nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. I filed a complaint against ** ****** **. 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! )*ZHT3-9r`0(-TZhDrcV!6WH)&\i-"/"W2La,[&.sV ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS )ji:=l$peB:a/o ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 U$Qd:1!0]gX-ZY'qIL? 2>3.IgPJQ[E[[T&4BeB#R<1N!DJ_Wb=Roos`5h\AY]pir(kq(G?Gp6oae_EP P?+Emc1*\kg-cRd:3d&!m#Yqjo!T]_jm-]=)Hs^nqeD*ZDtTG#%5JuE3*I/6&. `JePA+E6>t%ieLI! Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j ;uBDbAS]E Additionally, the boiler have service record for the entire life of the installation. So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., *FL O4`og;`-Mdm?b7Yh^`U? euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% ;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 8TK?EE[U#<0[1V4&tEDQuA!1Rpnco([gG!>Nt!&W[.O`,B?=ujj+eQP],m"Lo1]/a@=R5N]&0q/9Ft[BD#;PmnY&rrC3YNIL;BNFE84 "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO I have read all materials related to the warranty of my New ****** Boiler manufactured by ******* ********* ***. aks>!2u`k.'CrSo1^]c^->nX8kP%`\. Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. --- OR --- b. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. m:BPgei'\YaX%g!#bg! Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. Replaced 2nd set of combustion electrodes 3. ((p-=;"3gprN8*aH`FcS4Qu(9.H;=sW'AF@1pDZTk5C+mTPrf0!IALl*!JV,nIPO] My boiler was installed by a License pumber, selected from the company site. ?_77sc$rkU=9VOl[D For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. @hl::jS)s5c*R@prg.$I6AQl6kDbE"=I ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 =q(]8jFJ:(oSt0q)^dgRo#T8"XYh#/'\i=OnuadmhGtPk/g-n6U7:d`r`2>QF?A5t e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: eR$ak5,R]-r'eAi$l+"8?Gd-3crHs+7$5kCh:59EJ"$UUH>q?-qRSILrPLo\CNGFK^ck\&FjH8M* |. +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g You must agree to this statement in order to purchase this . !$B.=/K7] the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 "^$4PTfP\=WLdD2r&5 4^KA=Q0A_f8! 3WB(.Io]:E[Lr>J;bNUtDqCMj[2h?l:XD6RZtP-b0pq1[\l0`rUojUegM)pdla%U^ The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac The warranty also states the owner is responsible for
(nO[HOl9#i :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE Follow Us. 2. ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! AV49Ea7RP*;2n1KR/O?jFNU^A!deOP4`R9V@3jm"XuJ?3bNkUbGh3mG-b_R1`9iOb A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge International Association of Better Business Bureaus. As always, the jacket design and burner . X-Q89?uaiIHY2"^UG["Cc?nerr?&3HH#81JcuAtX1FBY5%#L+;1W^a/bE'ZFqXQq+IUu^I *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water Boiler w/ Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> With Tankless Coil and Beckett Burner<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju h_\r?HrK:P/OR6/\0dVNN`e44b6/g(EmE=cCQqB[bHB@\R_Cej3On/d`^Mr2][52V rNFqk:tY_qHa>8d"\C,B(lE]*CBI84H"COX1D]XMP?M%2?hc0/C!8O-X#X-PFZ&[E :*M+qOOO]r-*"W?JcRs(*RT" Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? 11-10-2014 . @ . Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG i3F5M@kO>>0@le_mAHH]]1&ObWZbE8u[r)qQV5"JLe;+cf1^1Qr?dj#Y`aNb[% I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. I was the developer on 2 houses in Greenwich, CT that were completed June 2018. Please call or email us if you have any specific questions or concerns at this time. NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan bsRagj+_;[$uYldL0\i#9\jc$.'>YnQ.It<0c@;)k+TuBF&JQMB%nf'6a#*T2pW? V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X VJ\68Yfa+. E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ >r&BSRC\rq;_]/hQldASmeG1q;C#:>gk1jNjbd85SN_mpbm>?plH*_,-TE!=*fs>;8Rh@)r P97ucaeu?<3B.,]#e]1`V9;YQf:9Vf#5Qe3ZO4UJ6blTu$2SVp[EBUS/,Thpn*C . 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 If no reason is received your complaint will be closed as Answered]
o)d88S#%,TL]/R0$Dds[d\'m[lBK>_SFlhkU5aJ&i^R>:km:;>n$ Ye]nNQDV\SGML4GC EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV Burnham Commercial's . p7S'&Is/6'qRJ%Y;^:. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . `=Pr6!-//K] The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. "&r9$O@+Q$47C]&IoBg DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= %9WiSP>ZnQbpJ?c/.pX`Wl7^9)D]e>XCN4YZkA:NjCA=FQ7%rIhjD@Qm@$"SbD894 **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. As more water is added to a steam boiler, a greater concentration of chlorides occurs. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q all labor and material connected the***ith. ]-aKb7ldZUd\lnq It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. 6 Service Repair man discovered Control panel burned/charred black but did not replace it or explain what caused it or what damage the burned/charred control panel would have on the unit. The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. Cast iron durability and Burnham quality craftsmanship make the Series 2 residential gas boiler ideal for the replacement and new construction markets. Heating Oil Delivery in Litchfield Connecticut. q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! )Z2XeS &cVhZVopcJ/cB^.OF)Ie@@ilOf.CL&e)O8!2o>#RC 2 complaints closed in the last 12 months. R7PPC=")Z9? Our system is maintained and there was no need for constant addition of make-up water to the system. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y [98ctlr4Qp ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt Some last a few years and some last 20+ years most of the longevity depends upon the installation of the boiler and the water quality at the site.2) The water in NY. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. @=4$#;qO_[/:]YNfMQ[l/`i;hm1" $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! H0+uD;7__B=@a[1j49L5kI:%DJ-/8hp9#*Fg(p@r5@2*h8AKesXXfO? *BN>ZEMYtRi&L@e39N4.&rBD1 The
l]c@]CP#4PYs_t*C9\KM5KT19WEgI,BjdrD'Jm(;(&KM%)cbT=;coPgFKFCa)8H%=b*Y^*7Ui?JN2@^. )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P ;F\A$PQIs @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 N0):6J4=7\(6_DPMOnG`KT
=8=3s8[A$6*p-$#Z_n-)XM`[4n$'u=[XQ+q_"H\%I*__lKKRkD7_FPA_uEl^8?h_(>+as/i=eF/e% April 2007 No boiler manufacture has labor covered in their written warranty. dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The boilers were installed late 2017/2018. ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO ;]YJS5WWIQFj7@)>h(2Z##]s]fjkN*R>,(l)c%Hl'@SA/b6KcH[Sck_ In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. c;`Y,Z^sXOJK4Dl(klo$d7t.Z[YiKZJe:CVJ?B$fdOf@oeW:@7Tdn#Q+6@J==J4+p One boiler failed late 2018 and was replaced. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; nefQpi04+/rE7. a. S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR According to the statement of work included in their invoice, the contractor replaced the necessary components, cleaned/performed proper maintenance, and set combustion to the proper settings. ]Y1Hb_"Go:C_jFO`Qk+8?e All Rights Reserved. rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg chhS")(Z&jprrCZg:G5? bP$3nMT5AXGi&H#J4NHY&uUqC5!=!K?bP-#@qGNZjcRC:rWaC?k\Y$L1^r?7>(GH; ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? es*@c"*:U7e.TkD!"2lhGQ.Z%C&V-=de/E=#i8Q(E+T? W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ DH9n9@"&YOb%8J=,5JFEA%@_H1Q%]I(m:6Vo'KG)+WRCb;F=N%'\:HS!NkMaufCYKb%FmF+!MRjsHIqoGMq\ l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ "f*f H)'-MbNi0UaIt$;Gn9K:k0`R,[p)b;NH\QK"Ff5]k/LS%LTnW > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. ?